Desktop Connect

The solution that unites Avaya Communication Manager with CRM applications.

Extending the Power and Versatility of Your CRM

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Desktop Connect extends Salesforce.com & Microsoft Dynamics 365

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By embedding the telephony capabilities of Avaya Communication Manager

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Providing customers with a unified desktop for smooth user experience & increased productivity.

See It in Action

Desktop Connect Tour Video
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Salesforce Omnichannel Capable

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Unified Agent Desktop

Out-Of-The-Box Screen-Pop

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Click-To-Dial Within The CRM System

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Call Recording Integration

Consolidated Reporting

Agent-Set Callback

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Agent Queue Dashboard

Call Transfers With Customer Context

Let Us Help You Improve Your NPS Score

We’re that confident we can improve your customer satisfaction ratings with Desktop connect that we’ll give you the tools to prove it!

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Sign up

Sign up for a free trial of Desktop Connect

Receive FREE use of the Buzzeasy Survey tool

We’ll also give you free use of our Buzzeasy Survey tool for up to 1,000 contacts.

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Measure

You can measure your NPS score before you start with us.

Wait

Wait for a pre-agreed amount of time.

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Measure again

Measure again to see first hand the value the solution brings.

Pricing

Geomant offers a fixed price cost based around an agreed scope which range depending on the complexity of project, typically, there are three componants which contribute to the overall cost of the solution.

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Software\Licence

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Professional Services

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Software Assurance Maintenance

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From the Cloud

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As a Hybrid

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On-Premises

Delivery

At Geomant we work with clients to understand the relative benefits of each deployment method and will assist in finding the most suitable arrangement to meet your customers commercial and operational requirements.

Screenshots

Visit the Geomant Academy

In the academy are a wealth of Desktop Connect resources.