Wallboards for Contact Centres

The ultimate in contact centre digital signage & real-time performance management solutions, powered by Inova LightLink.

Improving Productivity in the Contact Centre

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Display real-time and historical data from any enterprise data source.

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Specially designed for contact centre performance management.

Easy to use with multiple user roles: Owner/Editor/Viewer.

See It in Action

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Multiple Modes & User Roles

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Connect Data From Any Source

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Works With Technology & Cloud Service Providers

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Suitable For Businesses Of All Sizes

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High Impact Graphics

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Easy To Create & Manage Content

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Threshold-Based Email & SMS Alerting

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Cloud Services

Pricing

Geomant offers a fixed price cost based around an agreed scope which range depending on the complexity of project, typically, there are three componants which contribute to the overall cost of the solution.

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Software\Licence

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Professional Services

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Software Assurance & Maintenance

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From the Cloud

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As a Hybrid

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On-Premises

Delivery

At Geomant we work with clients to understand the relative benefits of each deployment method and will assist in finding the most suitable arrangement to meet your customers commercial and operational requirements.

Use Cases

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Geomant Wallboards for Contact Centres and Business Process Outsourcing (BPO)

Contact centres and BPOs are frequent users of Geomant’s wallboard products as they handle large volumes of inbound and outbound calls, emails and chats. The wallboard solution is the perfect fit to collate data from different sources and present it in an easy-to-read, actionable format.

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Geomant Wallboards for Customer Care

Exceptional customer care is driven by up-to-date information about products, services, queries and orders that can be quickly sourced when interacting with a customer. This information may be sourced from multiple channels and applications, so the ability of Geomant's wallboard solutions to gather and collate information and present it on one interface will allow a team to operate efficiently and improve customer satisfaction ratings.

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Geomant Wallboards for Help Desk

A help desk department troubleshoots problems, monitors performance and provides guidance about products, providing support for both customers and employees. Geomant Wallboard gives help desk agents the information to improve service level agreements and contribute to overall customer and employee satisfaction, all in one easy-to-use interface.

Visit the Geomant Academy

In the academy are a wealth of digital signage resources.