Jobs at Geomant

Open Positions

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Avaya System Engineer in Romania and Hungary

The Geomant international group of companies is at the forefront of customer service and enterprise communication technologies (Contact Centers - CC & Unified Communication - UC). Our company is currently represented by an international team of more than 100 people (English, Australian, Romanian, Hungarian sites, and European franchise partners) in 10 countries on 4 continents.
We are looking for a motivated system engineer who is looking for professional development in our expanding team.
We believe that the true strength of a company lies in our employees, and we can only be successful if we use and continually improve our capabilities.

Key Tasks:

  • Participation in the infrastructural development of CC and UC projects
  • Communication with customers during support work
  • Solving incoming reports, problem management, administration, use of error management system
  • Supervision of SIP based communication systems
  • Support for internal IT systems

 

Required Skills:

  • Basic network knowledge 
  • Basic Call center knowledge 
  • Avaya Aura knowledge (min 2 years) 
  • Confident professional knowledge of English verbal and in writing is essential to fill the position 
  • Advanced telecommunication knowledge
  • Basic Call center knowledge
  • Understanding SIP
  • Patience and helpfulness to customers and employees
  • Constructive and effective communication
  • Linux skills
  • Windows Server skills
  • MS Office skills
  • Precise administration, documentation of error tickets

Good to Have:

  • Basic network knowledge
  • Avaya CMS, AACC, SBA, WSfE, Oceana knowledge
  • Network experience
  • Avaya certifications
  • MS Skype for Business knowledge
  • MS Teams knowledge
  • Azure DevOps administration skills
  • Tier1-Tier3 support skills

What We Offer:

  • Cutting-edge environment
  • Ability to learn and use the latest technologies
  • Opportunities to continuously improve your knowledge
  • Competitive Salary package tailored to the employee’s expertise level
  • Super friendly atmosphere, global scale without the multinational corporate culture
  • Possibility to work from home
  • Friendly and helpful colleagues with a great team spirit
  • Office parties and memorable team-buildings
  • Great coffee and daily jokes

Medior/Senior Full-Stack Developer in Hungary and Romania

Role Summary

The primary role of a Senior Full-Stack Software Developer at Custom Developments Team is to code and support custom applications and to fit existing software to customer's needs. You will also engage with the team to resolve more complex issues. 

The ideal candidate is likely to have an analytical and detailed approach with the ability to translate customer business requirements into proprietary workflow configuration. Knowledge of C# language is required along with at least one frontend framework. 

Geomant Software Developer is enthusiastic and driven to want to provide the best service possible.  

 

Job Summary

Develop unique business software, web applications, and maintain existing ones. Design and write scalable and testable code. Discover and fix programming bugs, provide support for clients.   

 

Responsibilities and Duties 

  • Contributes the whole software development lifecycle, including design, architecture, developing, testing, and deploying the code 
  • Participates in scrum meetings, including planning sessions, two-week sprints, retrospectives, and code reviews 
  • Documents the specifics of an implementation or development in a detailed and clear manner and ensures both code and documents are stored securely 
  • Communicates, collaborates, and coordinates well with colleagues and clients in order to progress the assigned projects 
  • Troubleshoots arising problems in existing applications or products 
  • Estimates time required for the above tasks for quoting purposes and project management 

 

Qualifications and Skills

Must have:

  • Strong knowledge of .NET core / .NET 5 
  • Strong knowledge of frontend framework (Angular, React) 
  • Strong knowledge about code versioning tools - GIT 
  • Experience with IoC, SOLID principles  
  • Experience with Entity framework core 
  • Design and implementation of integration with external systems - REST API services 
  • Database knowledge  
  • BSc or MSc in any relevant field of IT/Engineering area 
  • Strong written and verbal communication skills in English 
  • More than 3 years of relevant experience
     

Good to have:

  • Knowledge of Azure cloud-based architecture 
  • Knowledge of CI/CD pipelines  
  • Experience with design patterns 
  • Experience with IIS web hosting on Windows servers   
  • Java knowledge 
  • MSSQL knowledge

IVR Engineer in Hungary and Romania

Job description

We are looking for a developer who can develop independently a complex DTMF (and/or speech) based IVR application in AAOD tool based on a Technical design document. Having knowledge with CTI integration, REST API, SOAP WS, MS SQL database integration. AIC is a plus.

Tasks and Responsibilities

  • Engage directly and collaboratively with new and existing customers in order to develop and deploy Avaya IVR applications and related systems and environment 
  • Development, testing and maintenance of Avaya IVR application
  • UAT and go-live support with partners and customers 
  • Troubleshoots arising problems in existing applications or products 
  • Implements commercially agreed changes required by the client in existing installations/deployments 
  • Estimates time required for the above tasks for quoting purposes and project management 
  • Provides user and administration training where required 
  • Documents the specifics of an implementation or development in a detailed and clear manner and ensures both code and documents are stored securely 
  • Communicates, collaborates and coordinates well with colleagues and clients in order to progress the assigned projects   

Required Knowledge 

  • Intermediate to strong computer programming skills are required, Java preferred
  • Strong written and verbal communication skills in English 
  • Intermediate knowledge about apache tomcat 
  • Capable of prioritizing tasks 
  • Basic to intermediate level of working in Windows and Linux operating system
  • Basic knowledge about MS SQL Server, MySQL or PostgreSQL 
  • An understanding of computer networking and security  
  • Good at time management and ability to estimate task time  

 

Screening question

  • How many years of work experience do you have using Java?  
    • Ideal answer: 3 
  • How many years of work experience do you have using MySQL? 
    • Ideal answer: 2 
  • Do you have experience with knowledge about MS SQL Server, MySQL or PostgreSQL? 
    • Ideal answer: Yes 

QA Engineer in Budapest, Hungary or Cluj-Napoca, Miercurea Ciuc, Romania

We are a global software company with solutions for the contact centre, customer experience and compliance recording markets.

What you'll do

  • Have a deep involvement in product failure analysis
  • Execute web and Windows application testing on all levels (system, integration, regression)
  • Identify and report faults in the products in a concise and precise manner
  • Review requirements and develop test cases based on those requirements
  • Create, update and execute test plans and test cases
  • Write and maintain automated tests for web and Windows applications
  • Maintain CI/CD pipelines for QA resources
  • Research new QA methodologies and tools and share findings with the team

 

What you must have

  • BSc/MSc in Computer Science or Engineering
  • Some experience in software testing or development
  • Spoken and written English

 

What you additionally may have

  • 1-3 years proven experience in web and application testing
  • JavaScript/TypeScript, SQL, PowerShell script knowledge
  • Experience in Azure DevOps (CI/CD)
  • Experience in automated testing
  • Knowledge on telephony protocols (SIP, VoIP)
  • ISTQB Foundation Level Certification

Our offer

  • Cutting-edge environment, opportunity to learn and use the latest technologies
  • Salary package tailored to the employee’s expertise level
  • Super friendly atmosphere, global scale without the multinational corporate culture

Place of work

  • Budapest, Hungary or Cluj, Miercurea Ciuc, Romania
  • Home working is an option

Software Tester in Hungary and Romania

About Geomant:

With offices across Europe, USA and Australia, and by leading technology providers, Geomant is a well-established, innovative Software Developer and Systems Integrator specialising in Microsoft and Avaya technologies. For more than two decades Geomant name is has built up its reputation as leading solution provider of call and contact centre technologies, providing end-to-end or niche solutions for voice based and digital customer service business requirements. We are specialists in helping organisations navigate the challenges associated with choosing and managing disparate technologies, and guide them through the complexities of integrating communication solutions into multiple systems and environments.

About the team:

We work using Scrum methodology. Here you will be part of two autonomous, cross-function teams owning significant roles in the company. One team is supporting custom applications and fitting existing softwares to customer's needs and the other is developing IVR (Interactive Voice Response) solutions. You will support them as Software Tester.

Tasks and responsibilities:

  • Planning and execute test cases
  • Test Automation (GUI, API, Back-end)
  • Manual Testing
  • Sound UI/UX viewpoints
  • Test documentation

Your daily to do:

  • Participate daily scrum meetings 
  • Collaborate with developers and other testers 
  • Track your progress to foster transparency 
  • Keep your knowledge up-to-date 
  • Write API testing 
  • Test automation in C# or JavaScript 
  • Exploratory testing 
  • Write test cases 

Required knowledge:

  • Have deep involvement in product failure analysis 
  • Execute web and windows application testing on all levels (system, integration, regression) 
  • Have experience in API testing, automated testing, test automation framework experience and in frontend testing 
  • You communicate with confidence in English (with both customers and colleagues)  
  • ISTQB Foundation Level certification 
  • 2+ years proven experience in web and application testing 
  • Experience in Azure DevOps (CI/CD) is nice to have
     

What we offer:

  • Cutting-edge environment 
  • Ability to learn and use the latest technologies 
  • Opportunities to continuously improve your knowledge 
  • Competitive Salary package tailored to the employee’s expertise level 
  • Super friendly atmosphere, global scale without the multinational corporate culture 
  • Possibility to work from home 
  • Friendly and helpful colleagues with a great team spirit 
  • Office parties and memorable team-buildings 
  • Great coffee and daily jokes
     

Place of work:

  • Budapest, Hungary/Cluj-Napoca, Romania or remotely 
  • Occasionally visit our Budapest office 
  • Working from home is allowed (not just during COVID-19) 
  • Rarely visit our offices in RO, UK or USA 

Software Developer in Hungary and Romania

What we offer:

  • Cutting-edge environment, ability learn and use the latest technologies, opportunities to continuously improve your knowledge 
  • Wider scope of knowledge and advance on your career as we have smaller more multifunctional teams and roles 
  • You can be an agile member in a development team 
  • You can follow and influence the lifecycle of our in-house developed products 
  • International working environment – Interesting projects 
  • Learn from our senior colleagues in a cooperative and supportive atmosphere 
  • Salary package tailored to the employee’s expertise level, including various benefits 
  • Super friendly atmosphere, global scale without the multinational corporate culture 

Place of work:

  • Budapest, Hungary/Cluj-Napoca, Romania or remotely 
  • Occasional working from home is allowed (not just during COVID-19) 
  • Rarely visit our offices in HU, RO, UK or USA

 

What you need to fill this position successfully:

  • 1-3 years in development 
  • C#, Python 
  • MS SQL 
  • Confident English 
  • Willingness to learn

It will be an advantage if you have:

  • BSc/MSc in Computer Science or Engineering and knowledge on 
  • Agile methodologies 
  • REST APIs 
  • React, Redux 
  • MS Azure, DevOps, CI/CD 
  • Automated testing 

Project Manager in Romania

The project manager’s role is to ensure that the project proceeds within the specified time frame and under the established budget while achieving its objectives. Project managers make sure that projects are given sufficient resources while managing relationships with contributors and stakeholders. 

Key tasks and responsibilities:

  • Manages customer projects end-to-end including initiation, planning, executing, monitoring, controlling and closing phases, ensuring the project goals are achieved.  
  • Assists in defining project scope and objectives and creates statements of works based on input collected from key stakeholders; 
  • Creates detailed project plans, including key milestones, tasks and resource assignments; monitors progress through the entire project duration; 
  • Manages project scope, schedule and cost changes using appropriate control techniques; 
  • Measures project performance using appropriate tools and techniques; 
  • Identifies potential risks and creates s mitigation plan to minimize impact on the project;  
  • Manages the allocation and involvement of engineers, developers and other technical resources with the necessary knowledge and skills for the successful delivery of the project;  
  • Supervises and coordinates both internal resources and external suppliers in order to execute projects flawlessly on time and with the expected quality; 
  • Establishes and maintains working relationships with third parties and suppliers assigned to the project; 
  • Completes projects on time and within budget; 
  • Compiles lessons learned and uses feedback to improve project delivery and customer satisfaction; 



Qualifications:

  • Minimum of 2 years’ experience as a Project manager 
  • Awareness of published Project Management theories (Waterfall, Agile) 
  • Excellent planning, organizing and controlling capabilities 
  • Risk management 
  • Excellent communication skills at all levels, including spoken and written English 
  • Strong people management skills 
  • Team management, including ability to work with remote teams 
  • Self-motivation and aim to improve the level and range of services 
  • Problem-solving ability  
  • Background in Engineering or Telecom Environment is a plus 

 

What we offer:

  • Cutting-edge environment 
  • Ability to learn and use the latest technologies 
  • Opportunities to continuously improve your knowledge 
  • Competitive Salary package tailored to the employee’s expertise level 
  • Super friendly atmosphere, global scale without the multinational corporate culture
  • Possibility to work from home
  • Friendly and helpful colleagues with a great team spirit 
  • Office parties and memorable team-buildings 
  • Great coffee and daily jokes 



Screening questions:

  • How many years of Project Management experience do you currently have?
Ideal answer: 2 

  • How many years of Information Technology experience do you currently have? 

Ideal answer: 4 

 

Solution Arhitecht in Hungary and Romania

Key Tasks:

  • Participation in the CC and UC projects as Technical Lead 
  • Designing complex solutions in the area of CC
  • Communication with Project Managers during projects 
  • Guide the project team in regards to project tasks 
  • Participate in customer calls 

 

Required Skills:

  • Advanced Telecommunication and Call center knowledge 
  • Ability to oversee complex IT architectures 
  • Know-how to create optimal solutions for various customer needs 
  • Proficiency in developing SW applications 
  • Outstanding problem-solving ability 
  • Constructive and effective communication 
  • Ability to mentor younger colleagues 
  • Confident professional knowledge of English both verbal and in writing 


Good to have:

  • Avaya technology (CMS, AACC, SBA, WSfE, Oceana) knowledge and certificates 
  • Experience leading Developer/Engineering teams 
  • Project Management skills 
  • Romanian and/or Hungarian language skills 


What we offer:

  • Cutting-edge environment 
  • Ability to learn and use the latest technologies 
  • Opportunities to continuously improve your knowledge 
  • Competitive Salary package tailored to the employee’s expertise level 
  • Super friendly atmosphere, global scale without the multinational corporate culture 
  • Possibility to work from home 
  • Friendly and helpful colleagues with a great team spirit 
  • Office parties and memorable team-buildings 
  • Great coffee and daily jokes 

Apply Now

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