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Jobs at Geomant

Open Positions

Is one of these a perfect match for who you are and what you do? 

Avaya System Engineer in Romania and Hungary

The Geomant international group of companies is at the forefront of customer service and enterprise communication technologies (Contact Centers - CC & Unified Communication - UC). Our company is currently represented by an international team of more than 100 people (English, Australian, Romanian, Hungarian sites, and European franchise partners) in 10 countries on 4 continents.
We are looking for a motivated system engineer who is looking for professional development in our expanding team.
We believe that the true strength of a company lies in our employees, and we can only be successful if we use and continually improve our capabilities.

Key Tasks:

  • Participation in the infrastructural development of CC and UC projects
  • Communication with customers during support work
  • Solving incoming reports, problem management, administration, use of error management system
  • Supervision of SIP based communication systems
  • Support for internal IT systems

 

Required Skills:

  • Basic network knowledge 
  • Basic Call center knowledge 
  • Avaya Aura knowledge (min 2 years) 
  • Confident professional knowledge of English verbal and in writing is essential to fill the position 
  • Advanced telecommunication knowledge
  • Basic Call center knowledge
  • Understanding SIP
  • Patience and helpfulness to customers and employees
  • Constructive and effective communication
  • Linux skills
  • Windows Server skills
  • MS Office skills
  • Precise administration, documentation of error tickets

Good to Have:

  • Basic network knowledge
  • Avaya CMS, AACC, SBA, WSfE, Oceana knowledge
  • Network experience
  • Avaya certifications
  • MS Skype for Business knowledge
  • MS Teams knowledge
  • Azure DevOps administration skills
  • Tier1-Tier3 support skills

What We Offer:

  • Cutting-edge environment
  • Ability to learn and use the latest technologies
  • Opportunities to continuously improve your knowledge
  • Competitive Salary package tailored to the employee’s expertise level
  • Super friendly atmosphere, global scale without the multinational corporate culture
  • Possibility to work from home
  • Friendly and helpful colleagues with a great team spirit
  • Office parties and memorable team-buildings
  • Great coffee and daily jokes

Apply Now

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