Avaya Products

Geomant is a certified Avaya reseller in Hungary and Romania.

Geomant's effortless interaction approach.

Depending on your companies size, industry or use case Avaya has a solution to improve the customer experience.

Geomant's expert team can help chose the Avaya product that best fits your organisation's requirements.

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And help you to implement, maintain and operate it ensuring you get the most out of your Avaya investment.

The Avaya Product Range

Assisted Customer Experience Management Products

Avaya Aura Contact Centre (AACC) 

For enterprise customers with strong multichannel communication and with a large number of agents

Avaya Contact Center Select (ACCS)

Contact centre products for midmarket (up to 100 agents and less customisation requirements)

Avaya Oceana 

Avaya's flagship solution for a truly unique and integrated customer experience. Connects every piece of your customer experience (CX) strategy within one, modern, agile and scalable unified solution.

Automated Customer Experience Products

Avaya Aura Experience Portal

Enable customers to deliver self-service capabilities to their end customers.

Proactive Outreach Manager

Automation of outbound voice, email, or SMS text message communications and campaigns.

Avaya Aura Workforce Optimisation

An integrated solution that ensures the enterprise has the right workforce with the right skills doing the right things at the right time to deliver the service and experience their customers expect. Includes contact recording, quality monitoring, scorecards and workforce management.

Unified Communication & Collaboration Products

Avaya Aura Platform

Provides the real-time foundation for unified communications (UC) and customer experience solutions, and it is the key enabling layer in the Avaya enterprise architecture.

Avaya Gateways, Servers and Session Border Controllers

Media gateways designed for the most demanding enterprises.

Avaya IP Office

UC platform for small and medium businesses.

Avaya Equinox

UC tool that provides one-stop access to voice, video, chat communications channels, calendar, meetings and more with a mobile first approach.

 

 

Pricing

Geomant offers a fixed price cost based around an agreed scope which range depending on the complexity of project, typically, there are three componants which contribute to the overall cost of the solution.

1

Software\Licence

2

Professional Services

3

Software Assurance & Maintenance

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From the Cloud

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As a Hybrid

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On-Premises

Delivery

At Geomant we work with clients to understand the relative benefits of each deployment method and will assist in finding the most suitable arrangement to meet your commercial and operational requirements.

Visit the Geomant Academy

In the academy are a wealth of Avaya resources.