Depending on your company size, industry or use case Avaya has a solution to improve the customer experience.
Geomant's expert team can help choose the Avaya product that best fits your organization's requirements.
And help you to implement, maintain and operate it ensuring you get the most out of your Avaya investment.
For enterprise customers with strong multichannel communication and with a large number of agents
Contact center products for midmarket (up to 100 agents and less customization requirements)
Avaya's flagship solution for a truly unique and integrated customer experience. Connects every piece of your customer experience (CX) strategy within one, modern, agile and scalable unified solution.
Enable customers to deliver self-service capabilities to their end customers.
Automation of outbound voice, email, or SMS text message communications and campaigns.
An integrated solution that ensures the enterprise has the right workforce with the right skills doing the right things at the right time to deliver the service and experience their customers expect. Includes contact recording, quality monitoring, scorecards and workforce management.
Provides the real-time foundation for unified communications (UC) and customer experience solutions, and it is the key enabling layer in the Avaya enterprise architecture.
Avaya Gateways, Servers and Session Border Controllers
Media gateways designed for the most demanding enterprises.
UC platform for small and medium businesses.
UC tool that provides one-stop access to voice, video, chat communications channels, calendar, meetings and more with a mobile first approach.
Geomant offers a fixed price cost based around an agreed scope which range depending on the complexity of project, typically, there are three components which contribute to the overall cost of the solution.
Software Assurance & Maintenance
From the Cloud
As a Hybrid
At Geomant we work with clients to understand the relative benefits of each deployment method and will assist in finding the most suitable arrangement to meet your commercial and operational requirements.