Solution architecture & project management services.
Systems installation, integration & 24/7 support services.
Rigorous performance & interoperability testing.
With years of experience in the industry, we are fully equipped to assist with the most complex of integrations offering consultancy and bespoke services; however our core services include:
Our integration services ensure you are able to use your Avaya solution at its maximum potential. Whether your system is a single or multi-site installation, our dedicated team will ensure that your Avaya solution interacts flawlessly with every other part of your existing enterprise solutions.
Given our long-lasting partnership, the methodology used by Geomant is fully aligned with that used by Avaya itself, making Geomant the perfect choice to drive maximum value from the following Avaya products:
Experience Portal
POM
AACC
EMC
Avaya Aura UC
IP Office
ACCS
Avaya WFM
In a typical project for an enterprise customer, we will perform the following stages:
Business requirement analysis and functional specification.
Translating the functional specification items into a technical solution.
The project implementation phase can take a classical waterfall approach or an agile approach with several smaller go-live milestones.
We will perform rigorous System Integration Tests (SIT) and User Acceptance Tests (UAT) performed together with the customer.
We deliver operational procedures, cheat sheets and best practice documents tailored to customer and organisation needs.
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