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GEOMANT AI
Solutions to get the most and best from your contact centre. Optimizing operational efficiency, service and growth, they reduce costs and ensure compliance.
The powerful multichannel contact centre for Microsoft Skype for Business
An advanced omnichannel web-based contact centre solution for AVAYA Aura
A beautifully simple cloud-based callback solution that transforms the customer journey
The solution that unites Avaya Communication Manager with CRM desktops
The ultimate in contact centre digital signage & real-time performance management solutions
Flexible, cost-effective cloud-ready contact centre solutions
Dynamic, fully automated self-service applications, for presenting callers with the ultimate in anywhere, anytime service, and organizations with significantly reduced operational costs.
The complete IVR solution for Microsoft Skype for Business
The most advanced & natural speech-enabled automated call routing system
Voice biometrics powered, self-service password reset
Next generation text-to-speech for IVR & mobile self-service
The ultimate in automated speech recognition for IVR & mobile self-service
Flexible, cost-effective cloud-ready contact centre solutions
Advanced quality management and interaction recording solutions for unified communications, to provide contact centres of any size with full insight into service quality and performance for optimum operational efficiency.
The most advanced recording solution for unified communications
Outstanding performance & quality management tools for maximum operational efficiency
Fast, accurate speech analysis for real-time retrieval of recorded information in audio & video calls
A single platform for Unified Communications compliance
Adding control to Skype for Business presence & federated unified communication
Flexible, cost-effective cloud-ready solutions for quality & compliance
Pre-packaged tools created by our Professional Services team that connect Avaya and Skype for Business with other dynamic technologies and specialized cloud services, to maximize contact centre efficiency and agent performance.
Enforces acceptable language policies
Worker Safety & Escalation Management Solution
Multi-platform telephony-CRM integration
Adds outbound SMS campaigns to most CRM systems
Adds IVR virtual agents to Avaya Proactive Contact campaigns
Backup Avaya Proactive Contact onto any Windows Server
From consultancy to systems integration, training and development to ongoing support, our team of certified experts with extensive industry experience are uniquely positioned to develop and implement innovative strategies for you to rapidly reap the rewards of your contact centre technology investment
Naturally the experts in getting the most from Geomant products
Expert Avaya Certified Professional Services
Expert Microsoft Certified Professional Services
Expert Nuance Certified Professional Services
Expert Inova Certified Professional Services
Expert interactcrm Certified Professional Services
