Contact Expert

Unlock business growth opportunities with Contact Expert: A complete cost-effective contact centre solution for Microsoft Skype for Business and Avaya Aura customers.

An Excellent resale opportunity for partners who want to offer something unique to their customer base.

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Multichannel and multi-task functionality.

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Works natively with your existing technology.

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Simple to integrate, configure & roll-out.

See It In Action

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Multichannel Interaction

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Unified Agent Desktop & Soft-Phone

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Enables Anywhere Working

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Powerful Automatic Contact Distribution (ACD) & Outbound Capabilities, with High-Performance Predictive Dialling

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Advanced Customer/Agent Matching Plug-In Available

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Integrated Multichannel Blending

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In-Platform Customer Interaction Histories

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Callback Functionality

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Call Recording

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Agent Dashboard

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Supervisor Control & Administration Features

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Agent Scripting

Partner Program Benefits

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Tiered discount structure with attractive margins.

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Sales and pre-sales assistance.

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Joint marketing funding.

Marketing support including leads from inbound marketing activity.

Technical, pre-sales and sales training.

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Lab and demonstration systems.

Visit the Geomant Academy

In the academy are a wealth of Contact Expert resources.