Flexible, cost-effective, cloud-ready contact centre services
Our Contact Centre products are being made available as a cloud service (CCaaS) in some countries, and we're working hard to bring more products on-line very soon. The availability of these services will also be extended to other countries through our expanding network of international service providers, so that you’ll soon be enjoying their benefits more quickly, more easily and more cost effectively.
But because one size does not fit all, and every business has different needs, we've made sure our Contact Centre solutions can be rapidly installed on-site, provided as a cloud service connected directly to your on-site telephony (hybrid), can be connected to your service provider’s infrastructure, or provisioned entirely from the cloud. And for added choice, we’ll shortly be rolling out pay-as-you-go pricing for each of these options to give you complete flexibility over how and when you use your Contact Centre solutions, as well as the peace of mind of knowing that the solution you've chosen will always be the right one for your business: now - and in the future.
We understand that one size does not fit all. Every business has different needs, so we've made sure our contact centre solutions can be installed on-site, provided as a cloud service connected directly to your on-site telephony (hybrid), or provisioned entirely from the cloud.
All our Contact Centre products are cloud ready and are being introduced as a cloud service via our extensive network of partners in countries throughout the world. Enabling closely integrated contact centre functionality without the need for any additional infrastructure, they flex with your business and you only pay for what you use.
Microsoft are introducing Skype for Business voice services into Office365, and with our closely integrated products, you'll also be able to add advanced contract centre functionality directly into Office365 as a pay-as-you-go monthly subscription.
Geomant’s contact centre products integrate Avaya Aura™ with “best of breed” cloud services to optimize the contact centre interaction experience. Uniting the world’s best contact centre with specific pay-as-you-go cloud services is a powerful combination that brings impressive savings, added responsiveness and new opportunities, and differentiates the service you provide to keep you well ahead of your rivals.
Besides connecting with your on-site Avaya Aura™ telephony system, Geomant’s advanced contact centre products also connect with Avaya Cloud so that you can benefit from all the advantages this brings, on a flexible, pay-as-you-go monthly subscription.
We are partnering with cloud service providers throughout the world to offer contact centre as a service alongside Office365, Avaya and other SIP based telephony platforms.
Powerful solutions to unify customer interactions and maximize contact centre performance, while reducing costs and ensuring compliance.
The powerful multichannel contact centre for Microsoft Skype for Business
An advanced omnichannel web-based contact centre solution for AVAYA Aura
A beautifully simple cloud-based callback solution that transforms the customer journey
The solution that unites Avaya Communication Manager with CRM desktops
The ultimate in contact centre digital signage & real-time performance management solutions
Flexible, cost-effective cloud-ready contact centre solutions
Got questions? Need more information? Let us know – we’re here to help:
+44 1789 387900
+1 512 222 3206
+61 409 997839
+36 1 886 3300
+40 364 116 340
+43 1 240 27318