EXPERIENCE THE POWER OF BUZZEASY
Adding a multi-channel contact centre to Skype for Business just got easier now that Contact Expert connects with Office 365
CONTACT EXPERT NOW CONNECTS WITH OFFICE 365
Quality & Compliance
Self Service IVR
See what we do
Dynamic, fully automated self-service applications, for presenting callers with the ultimate in anywhere, anytime service, and organizations with significantly reduced operational costs.
Advanced quality management and interaction recording solutions for unified communications, to provide contact centres of any size with full insight into service quality and performance for optimum operational efficiency.
Pre-packaged tools created by our Professional Services team that connect Avaya and Skype for Business with other dynamic technologies and specialized cloud services, to maximize contact centre efficiency and agent performance.
From consultancy to systems integration, training and development to ongoing support, our team of certified experts with extensive industry experience are uniquely positioned to develop and implement innovative strategies for you to rapidly reap the rewards of your contact centre technology investment