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27 martie 2020

Action Plan for Contact Centres During the COVID-19 Crisis

The COVID-19 outbreak is changing the way we live and work faster than any of us could ever have imagined. With global coronavirus cases continuing to ...

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18 martie 2020

TEAMS CONTACT CENTER: EXTEND THE POWER OF COLLABORATION

Thanks to the rapid development of digital technologies, your customers have higher expectations of the organisations they do business with than they’ ...

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16 martie 2020

Geomant Coronavirus Statement

In response to the elevated risks of the COVID-19 virus, Geomant has initiated contingency plans that allow the continuation of service while protecti ...

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27 februarie 2020

The contact centre of the future, what to expect.

 

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