Transactional and self-service IVR applications.
Suitable for businesses of any size.
Integrates flawlessly with Microsoft Skype for Business.
Add value to your offering with self-service IVR - the solution that costs six times less than a call* by facilitating the automation of routine, repetitive tasks, such as bill payments, shipment status or opening hours.
* ContactBabel, The Inner Circle Guide to Self Service, www.contactbabel.com/
With OnCall IVR, services can be accessed 24/7, not just during office hours. This enables your customers to offer a more complete service and as it's competitively priced, the value can be extended back to you.
Native Integration With Skype For Business
Presence Information For More Intelligent Routing
Connects with CRM For Intelligent Routing
Personalised IVR Messages & Prompts
Prioritise High-Value Customers
OnCall Reporting & Screen-Pop
Rapid Call Flow Creation & Maintenance
Powerful Native Integration With Contact Expert
Tiered discount structure with attractive margins.
Sales and pre-sales assistance.
Joint marketing funding.
Marketing support including leads from inbound marketing activity.
Technical, pre-sales and sales training.
Lab and demonstration systems.