Desktop Connect

The solution that unites Avaya Communication Manager with CRM applications.

Unlock business growth opportunities with Desktop Connect

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Desktop Connect extends Salesforce.com & Microsoft Dynamics 365

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By embedding the telephony capabilities of Avaya Communication Manager

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Providing customers with a unified desktop for smooth user experience & increased productivity.

See It In Action

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Salesforce Omnichannel Capable

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Unified Agent Desktop

Out-Of-The-Box Screen-Pop

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Click-To-Dial Within The CRM System

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Call Recording Integration

Consolidated Reporting

Agent-Set Callback

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Agent Queue Dashboard

Call Transfers With Customer Context

Partner Program Benefits

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Tiered discount structure with attractive margins.

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Sales and pre-sales assistance.

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Joint marketing funding.

Marketing support including leads from inbound marketing activity.

Technical, pre-sales and sales training.

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Lab and demonstration systems.

Screenshots

Visit the Geomant Academy

In the academy are a wealth of Desktop Connect resources.