Desktop Connect

The solution that unites Avaya Communication Manager with CRM desktop applications.

Unlock business growth opportunities with Desktop Connect

Integrates Avaya telephony with any Windows desktop application

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Adds Avaya telephony directly into CRM applications

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A seamless, out-of-the-box solution that will save time for your agents and your customers

See It In Action

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Salesforce Omnichannel Capable

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Unified Agent Desktop

Out-Of-The-Box Screen-Pop

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Click-To-Dial Within The CRM System

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Call Recording Integration

Consolidated Reporting

Agent-Set Callback

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Agent Queue Dashboard

Call Transfers With Customer Context

Partner Program Benefits

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Tiered discount structure with attractive margins.

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Sales and pre-sales assistance.

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Joint marketing funding.

Marketing support including leads from inbound marketing activity.

Technical, pre-sales and sales training.

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Lab and demonstration systems.

Visit the Geomant Academy

In the academy are a wealth of Desktop Connect resources.