Contact Centre Recording

Verint Verba contact centre recording solutions, delivered by Geomant

Outstanding contact centre recording tools for maximum operational efficiency

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Record, monitor & analyse agent interactions with customers.

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Apply additional modules to support scorecarding & agent development.

Ensures PCI-DSS compliance to protect cardholder data.

Agent Evaluation

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Scorecarding

Silent Monitoring

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Whisper Coaching

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Pause & Resume

Partner Program Benefits

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Tiered discount structure with attractive margins.

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Sales and pre-sales assistance.

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Joint marketing funding.

Marketing support including leads from inbound marketing activity.

Technical, pre-sales and sales training.

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Lab and demonstration systems.

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Visit the Geomant Academy

In the academy are a wealth of call recording resources.