Make Customer & Employee Interactions Effortless

We Are a Global Software Company With Solutions for the Contact Center, Customer Experience and Compliance Recording Markets.

Software Solutions | Systems Integration | Professional Services | Trusted partners like Microsoft, Avaya, Verint

Effortless Customer Interaction

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Successful Projects

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Satisfied Customers

Create Memorable Experiences

Enhance your CX stack

Digital and social channels, in-queue and scheduled call back, call recording and more!

Create a single pane of glass

Robust contact centre capabilities for Microsoft Teams providing a fully omnichannel experience.

Connect systems and data

Certified data connectors for Avaya, Cisco, Genesys, Aspect, ERP, CRM platforms and many more.​

Measure what matters

Real-time and historical performance management solutions for wallboards and agent desktops.

Support the agent journey

Unified agent desktop for Avaya Elite and CRM systems.

Don't compromise compliance

Teams and Skype for Business recording technology.

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Everything you need to know about Microsoft Teams integrated contact centres

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The latest from our blog

2021 október 15

What is a Digital Contact Center?

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2021 október 11

What is Microsoft Teams Policy-Based Call Recording (and why does your company need it?)

Microsoft Teams is easily one of the most popular tools in the business world today.

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2021 október 5

Why Remote Agents Need a Contact Center Dashboard

Remote work isn’t going anywhere.

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2021 szeptember 30

Migrating your Contact Center to the Cloud - It's a great opportunity to re-evaluate how you work

It's a great opportunity to re-evaluate how you work  The cloud-based contact center and CCaaS (Contact Center as a Service) are growing exceptionally ...

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