Make Customer & Employee Interactions Effortless

We Are a Global Software Company With Solutions for the Contact Center, Customer Experience and Compliance Recording Markets.

Software Solutions | Systems Integration | Professional Services | Trusted partners like Microsoft, Avaya, Verint

Effortless Customer Interaction

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Years Experience

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Successful Projects

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Satisfied Customers

Create Memorable Experiences

Enhance your CX stack

Digital and social channels, in-queue and scheduled call back, call recording and more!

Create a single pane of glass

Robust contact centre capabilities for Microsoft Teams providing a fully omnichannel experience.

Connect systems and data

Certified data connectors for Avaya, Cisco, Genesys, Aspect, ERP, CRM platforms and many more.​

Measure what matters

Real-time and historical performance management solutions for wallboards and agent desktops.

Support the agent journey

Unified agent desktop for Avaya Elite and CRM systems.

Don't compromise compliance

Teams and Skype for Business recording technology.

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Everything you need to know about Microsoft Teams integrated contact centres

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The latest from our blog

2021 augusztus 2

Remote Call Center Challenges and How to Overcome them

Remote contact centers are the future of brand/consumer communications.

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2021 augusztus 2

5 Tips for Creating Personalized Customer Experiences

Today’s customers expect more from the brands they buy from.

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2021 augusztus 2

Boosting Revenue with Value-Add Solutions

Microsoft Teams is currently the fastest-growing app in Microsoft’s (phenomenally successful) history. Microsoft Teams now has 145 million daily activ ...

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2021 július 23

Which Contact Center Metrics Should You be Tracking?

Are you tracking the right contact center metrics?

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What Our Customers Say