Software Solutions | Systems Integration | Professional Services | Trusted partners like Microsoft, Avaya, Verint
Years Experience
Successful Projects
Operating Countries
Satisfied Customers
Digital and social channels, in-queue and scheduled call back, call recording and more!
Robust contact centre capabilities for Microsoft Teams providing a fully omnichannel experience.
Certified data connectors for Avaya, Cisco, Genesys, Aspect, ERP, CRM platforms and many more.
Real-time and historical performance management solutions for wallboards and agent desktops.
Unified agent desktop for Avaya Elite and CRM systems.
Teams and Skype for Business recording technology.
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DiscoverThe customer service trends of 2021 and beyond will leave no room for error. For years, customer expectations have been evolving. Clients have demande ...
The popularity of self-service is growing. Now that companies are more digitally empowered, with access to smartphones, intelligent assistants, and in ...
The pandemic disrupted the world in a way nobody could have imagined. During 2020, stay-at-home directives pushed staff outside of the office while co ...
The contact center has come a long way since those old days of cluttered rooms full of ringing phones. Today’s CCaaS environment is more than just a p ...
Attila Gábor — CC ManagerGeomant as a system integrator proved to be a reliable and trustworthy partner. Throughout the cooperation, we received quality services and we appreciated the flexibility of solution offered. Geomant works responsibly to meet the needs of our innovative technological solutions.
The quality of services and the flexibility of the solution offered differentiates the company from its competitors favourably.
Steve Dungworth — Director of Digital TransformationAccent Housing have been using Geomant Contact Expert since February 2018. We now have a sophisticated unified communications and contact centre solution that enables us to provide an omnichannel communications service to our customers, as well as enhanced collaboration for geographically-dispersed staff.
The project has been transformational in helping us to improve customer experience and digital engagement. We find the Geomant team helpful, supportive and innovative and the product continues to improve with additional features and benefits. In July 2018, the implementation project was recognised at the HANA Awards where Accent was the winner in the “Best Use of Technology” category.
Accent Housing
