Make Customer & Employee Interactions Effortless

We Are a Global Software Company With Solutions for the Contact Center, Customer Experience and Compliance Recording Markets.

Software Solutions | Systems Integration | Professional Services | Trusted partners like Microsoft, Avaya, Verint

Effortless Customer Interaction

0

Years Experience

0+

Successful Projects

0

Operating Countries

0%

Satisfied Customers

Create Memorable Experiences

Enhance your CX stack

Digital and social channels, in-queue and scheduled call back, call recording and more!

Create a single pane of glass

Robust contact centre capabilities for Microsoft Teams providing a fully omnichannel experience.

Connect systems and data

Certified data connectors for Avaya, Cisco, Genesys, Aspect, ERP, CRM platforms and many more.​

Measure what matters

Real-time and historical performance management solutions for wallboards and agent desktops.

Support the agent journey

Unified agent desktop for Avaya Elite and CRM systems.

Don't compromise compliance

Teams and Skype for Business recording technology.

Download Our Latest Smart Guide

Everything you need to know about Microsoft Teams integrated contact centres

Download Now

Find resources for your industry in our academy

Discover

The latest from our blog

2022 január 11

Discovering the Value of the Whisper

Communication is the key to a thriving contact center. It’s not just the meaningful conversations between agents and clients that turn the tide for a ...

Read More
2022 január 5

5 Things to Consider When Integrating CRM Systems into Your Contact Center

CRM technology is booming and is expected to reach a value of $94.4 billion by 2027. CRM (Customer Relationship Management) tools are an essential inv ...

Read More
2021 december 21

New Year’s Resolutions for the Contact Center Manager

The start of a new year can be a transformative time. It’s an opportunity to look back at the things we’ve accomplished in the previous year and refle ...

Read More
2021 december 15

The Wallboard Countdown of 2021

As 2021 ends, we wanted to reflect on some of our favorite moments from the year. Come along with us as we count down the top 5 favorite Geomant Wallb ...

Read More

What Our Customers Say