Level-up Your Contact Center and Create Memorable Experiences
Software Solutions | Systems Integration | Professional Services | Trusted partners like Microsoft, Avaya, Verint
Év Tapasztalat
sikeres projekt
Országra kiterjedő működés
elégedett ügyfél
Digital and social channels, in-queue and scheduled call back, call recording and more!
Robust contact centre capabilities for Microsoft Teams providing a fully omnichannel experience.
Certified data connectors for Avaya, Cisco, Genesys, Aspect, ERP, CRM platforms and many more.
Real-time and historical performance management solutions for wallboards and agent desktops.
Unified agent desktop for Avaya Elite and CRM systems.
Teams and Skype for Business recording technology.
Find resources for your industry in our academy
DiscoverScreen time has grown consistently over the last decade with displays being incorporated on things now such as doorbells, refrigerators, and watches. ...
Customer service and customer support are terms often used interchangeably. And it’s easy to see how these concepts can get confused. After all, the e ...
Bad customer experience costs companies an average of $75 billion per year. To compete with other market leaders, maintain consumer loyalty, and minim ...
Attila Gábor — CC ManagerGeomant as a system integrator proved to be a reliable and trustworthy partner. Throughout the cooperation, we received quality services and we appreciated the flexibility of solution offered. Geomant works responsibly to meet the needs of our innovative technological solutions.
The quality of services and the flexibility of the solution offered differentiates the company from its competitors favourably.
Steve Dungworth — Director of Digital TransformationAccent Housing have been using Geomant Contact Expert since February 2018. We now have a sophisticated unified communications and contact centre solution that enables us to provide an omnichannel communications service to our customers, as well as enhanced collaboration for geographically-dispersed staff.
The project has been transformational in helping us to improve customer experience and digital engagement. We find the Geomant team helpful, supportive and innovative and the product continues to improve with additional features and benefits. In July 2018, the implementation project was recognised at the HANA Awards where Accent was the winner in the “Best Use of Technology” category.
Accent Housing
