Ever wondered why customers have to work so hard to make contact with brands and businesses? So did we.
That’s how Buzzeasy was born.
We’ve all been there. Ages on hold. Fractured customer journeys. The wrong help at a bad time. Negative customer experiences are all too common.
We knew there had to be a better way to harness digital technology to revolutionise customer engagement – while keeping that all-important human touch. So we found it. Buzzeasy changes how you engage, making each customer’s journey with you smooth, seamless, and more personalised.
By harnessing the power of Microsoft’s bot technology and the Azure Cloud, Buzzeasy makes sure your customers always have the positive service they need – when, where, and how they want it. The best bit? It’s effortless, cost-effective, and completely automated.
The future of customer engagement is Buzzeasy.
Here at Buzzeasy, we’re passionate about customer engagement. More precisely, we’re passionate about helping you to do things a little differently – so you stand out from the crowd in the way that you and your customers can interact.
Here’s how:
Developed in the UK, Buzzeasy is part of a suite of cloud services offered by Geomant which deliver individual, pay-as-you-use contact centre solutions that expand, enhance and improve customer engagement.
Experts in Unified Communications and certified by leading technology providers, Geomant is a highly innovative software developer and systems integrator who, for two decades, has provided successful communication solutions to organisations of every type and size across the world.
Specialising in Microsoft and Avaya technologies, Geomant covers Europe, USA and Australia and boasts an extensive and successful international reseller network.
The beauty of Buzzeasy is in its flexibility, the range of individual solutions act as building blocks that, easily put together, form the ultimate in customer experience. If you want to try any of the below solutions head over to our self-service demo portal.
In queue & Web callback
Bots
Customer Surveys
Multichannel Chat
SMS Campaigns
Channel alignment
A cloud-based callback solution that connects seamlessly with your contact centre.
A portfolio of four intelligent chatbot types to help companies start realising the benefits of AI.
A beautifully simple cloud-based chat solution for transforming the customer journey.