In response to the elevated risks of the COVID-19 virus, Geomant has initiated contingency plans that allow the continuation of service while protecting the well-being of staff and customers.
In addition, Geomant has introduced a number of quick-to-deploy solutions to assist contact centres during these challenging times.
Attila Gábor — CC Manager Autonet Import Romania
Geomant as a system integrator proved to be a reliable and trustworthy partner. Throughout the cooperation, we received quality services and we appreciated the flexibility of solution offered. Geomant works responsibly to meet the needs of our innovative technological solutions.
The quality of services and the flexibility of the solution offered differentiates the company from its competitors favourably.
Steve Dungworth — Director of Digital Transformation Accent Housing
Accent Housing have been using Geomant Contact Expert since February 2018. We now have a sophisticated unified communications and contact centre solution that enables us to provide an omnichannel communications service to our customers, as well as enhanced collaboration for geographically-dispersed staff.
The project has been transformational in helping us to improve customer experience and digital engagement. We find the Geomant team helpful, supportive and innovative and the product continues to improve with additional features and benefits. In July 2018, the implementation project was recognised at the HANA Awards where Accent was the winner in the “Best Use of Technology” category.