Buzzeasy

Game-changing customer engagement.

About Buzzeasy

Ever wondered why customers have to work so hard to make contact with brands and businesses? So did we.
That’s how Buzzeasy was born.

Our Vision: Nothing but Positive Experiences.

We’ve all been there. Ages on hold. Fractured customer journeys. The wrong help at a bad time. Negative customer experiences are all too common.

We knew there had to be a better way to harness digital technology to revolutionise customer engagement – while keeping that all-important human touch. So we found it. Buzzeasy changes how you engage, making each customer’s journey with you smooth, seamless, and more personalised.

By harnessing the power of Microsoft’s bot technology and the Azure Cloud, Buzzeasy makes sure your customers always have the positive service they need – when, where, and how they want it. The best bit? It’s effortless, cost-effective, and completely automated.

The future of customer engagement is Buzzeasy. 

Our Team: The CX Experts.

Here at Buzzeasy, we’re passionate about customer engagement. More precisely, we’re passionate about helping you to do things a little differently – so you stand out from the crowd in the way that you and your customers can interact.

Here’s how:

  • We’re leading-edge technology experts
  • We’re easy to work with
  • We spend time to understand your business
  • We listen and work with you to solve even your toughest challenges
  • We’re responsive and agile
  • Our software’s in the cloud, but we deliver with the human touch
  • We always strive to exceed our clients’ expectations

Our Company: Part of the Geomant Family.

Developed in the UK, Buzzeasy is part of a suite of cloud services offered by Geomant which deliver individual, pay-as-you-use contact centre solutions that expand, enhance and improve customer engagement.

Experts in Unified Communications and certified by leading technology providers, Geomant is a highly innovative software developer and systems integrator who, for two decades, has provided successful communication solutions to organisations of every type and size across the world.

Specialising in Microsoft and Avaya technologies, Geomant covers Europe, USA and Australia and boasts an extensive and successful international reseller network.

Flexible and Scalable to Suit Your Business Needs

The beauty of Buzzeasy is in its flexibility, the range of individual solutions act as building blocks that, easily put together, form the ultimate in customer experience. If you want to try any of the below solutions head over to our self-service demo portal. 

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In queue & Web callback

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Bots

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Customer Surveys

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Multichannel Chat

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SMS Campaigns

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Channel alignment

Visit the Geomant Academy

In the academy are a wealth of Avaya resources.