The Worker Safety Application (WSA) automates and monitors the entire worker safety process from end to end, and is a critical tool for organizations who want to balance a duty of care to their mobile workers with a highly efficient and cost-effective service.
Leveraging the Microsoft Skype for Business communications platform, WSA reduces risk and anxiety for staff working in rural and remote areas, working alone or entering high-risk environments. Using simple, intuitive features, mobile workers can log details of their daily appointments, such as start and end times, as well as who and where they’re meeting; for added security WSA even collects real-time geo-location data. The system prompts workers to confirm they are safe at the end of every appointment, and if they don’t, WSA will automatically alert line managers, escalating to higher level managers if necessary, and ultimately to the emergency services.
And to provide managers with continuous, fast-track insight into the status and wellbeing of their team, the information WSA collects is displayed on a real-time web service dashboard, as well as being available for subsequent reporting.
Enforces acceptable language policies
Worker Safety & Escalation Management Solution
Adds outbound SMS to Skype for Business
Adds outbound SMS campaigns to most CRM systems
Adds IVR virtual agents to Avaya Proactive Contact campaigns
Backup Avaya Proactive Contact onto any Windows Server
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